Getting Started

Most commonly asked questions about getting started with Starship

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19 articles in this collection
Written by Leah, Florence, and Heather

How Do I Change My Password?

Password Recovery; Lost Password; Change Password; Update Password
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Written by Heather
Updated over a week ago

What does "$30 of $3,600.00 mean?"

spending account, limit, contributions, maximum
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Written by Florence
Updated over a week ago

Why Are You Requesting So Many Documents?

Account Review; Manual Review Process; Upload Documents
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Written by Heather
Updated over a week ago

Notifications and Secure Log in

security settings, notifications, biometrics
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Written by Leah
Updated over a week ago

Linking your checking account

Link bank, linked checking account
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Written by Leah
Updated over a week ago

I've got money in my account...now what?

Transferring money in and out of your starship account
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Written by Leah
Updated over a week ago

I need health insurance

Where do I sign up for health insurance?
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Written by Leah
Updated over a week ago

Starship Support Hours

Support hours, help, phone support, live chat, live agent, talk to someone
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Written by Leah
Updated over a week ago

Does Starship integrate with any other personal finance apps?

Mint, Personal Capital, etc
Leah avatar
Written by Leah
Updated over a week ago

How do I access my Starship account?

Online, mobile... how do I log in?
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Written by Leah
Updated over a week ago

How is Starship working with nbkc?

Who is nbkc?
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Written by Leah
Updated over a week ago

What are Starship's interest rates?

Interest rates
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Written by Leah
Updated over a week ago

How do I transfer an existing HSA over to Starship?

Transfer HSA to Starship
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Written by Leah
Updated over a week ago

Does Starship charge me a fee?

What are Starship fees?
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Written by Leah
Updated over a week ago

Bottomline benefits of a health savings account

Break it down...why is an HSA so awesome?
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Written by Leah
Updated over a week ago

Who can use Starship?

Is Starship for anyone?
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Written by Leah
Updated over a week ago

How is Starship different?

What makes Starship so special from other HSAs?
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Written by Leah
Updated over a week ago

What exactly is an HSA?

Tell me more about the basics of an HSA
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Written by Leah
Updated over a week ago

What is Starship?

Get to know Starship
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Written by Leah
Updated over a week ago