Getting Started
Most commonly asked questions about getting started with Starship
19 articles
Written by Leah and Florence


How Do I Change My Password?
Password Recovery; Lost Password; Change Password; Update Password
Written by Leah. Updated over a week ago
What does "$30 of $3,850.00 mean?"
spending account, limit, contributions, maximum
Written by Florence. Updated over a week ago
Why Are You Requesting So Many Documents?
Account Review; Manual Review Process; Upload Documents
Written by Leah. Updated over a week ago
Notifications and Secure Log in
security settings, notifications, biometrics
Written by Leah. Updated over a week ago
Linking your checking account
Link bank, linked checking account
Written by Leah. Updated this week
I've got money in my account...now what?
Transferring money in and out of your starship account
Written by Leah. Updated over a week ago
I need health insurance
Where do I sign up for health insurance?
Written by Leah. Updated over a week ago
Starship Support Hours
Support hours, help, phone support, live chat, live agent, talk to someone
Written by Leah. Updated over a week ago
Does Starship integrate with any other personal finance apps?
Mint, Personal Capital, etc
Written by Leah. Updated over a week ago
How do I access my Starship account?
Online, mobile... how do I log in?
Written by Leah. Updated over a week ago
How is Starship working with nbkc bank?
Who is nbkc?
Written by Leah. Updated over a week ago
What are Starship's interest rates?
Interest rates
Written by Leah. Updated over a week ago
How do I transfer an existing HSA over to Starship?
Transfer HSA to Starship
Written by Leah. Updated over a week ago
Does Starship charge me a fee?
What are Starship fees?
Written by Leah. Updated over a week ago
Bottomline benefits of a health savings account
Break it down...why is an HSA so awesome?
Written by Leah. Updated over a week ago
Who can use Starship?
Is Starship for anyone?
Written by Leah. Updated over a week ago
How is Starship different?
What makes Starship so special from other HSAs?
Written by Leah. Updated over a week ago
What exactly is an HSA?
Tell me more about the basics of an HSA
Written by Leah. Updated over a week ago
What is Starship?
Get to know Starship
Written by Leah. Updated over a week ago