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Getting Started

Getting Started

Most commonly asked questions about getting started with Starship

19 articles
Leah avatarFlorence avatar
Written by Leah and Florence

How Do I Change My Password?

Password Recovery; Lost Password; Change Password; Update Password
Leah avatar
Written by Leah. Updated over a week ago

What does "$30 of $3,850.00 mean?"

spending account, limit, contributions, maximum
Florence avatar
Written by Florence. Updated over a week ago

Why Are You Requesting So Many Documents?

Account Review; Manual Review Process; Upload Documents
Leah avatar
Written by Leah. Updated over a week ago

Notifications and Secure Log in

security settings, notifications, biometrics
Leah avatar
Written by Leah. Updated over a week ago

Linking your checking account

Link bank, linked checking account
Leah avatar
Written by Leah. Updated this week

I've got money in my account...now what?

Transferring money in and out of your starship account
Leah avatar
Written by Leah. Updated over a week ago

I need health insurance

Where do I sign up for health insurance?
Leah avatar
Written by Leah. Updated over a week ago

Starship Support Hours

Support hours, help, phone support, live chat, live agent, talk to someone
Leah avatar
Written by Leah. Updated over a week ago

Does Starship integrate with any other personal finance apps?

Mint, Personal Capital, etc
Leah avatar
Written by Leah. Updated over a week ago

How do I access my Starship account?

Online, mobile... how do I log in?
Leah avatar
Written by Leah. Updated over a week ago

How is Starship working with nbkc bank?

Who is nbkc?
Leah avatar
Written by Leah. Updated over a week ago

What are Starship's interest rates?

Interest rates
Leah avatar
Written by Leah. Updated over a week ago

How do I transfer an existing HSA over to Starship?

Transfer HSA to Starship
Leah avatar
Written by Leah. Updated over a week ago

Does Starship charge me a fee?

What are Starship fees?
Leah avatar
Written by Leah. Updated over a week ago

Bottomline benefits of a health savings account

Break it down...why is an HSA so awesome?
Leah avatar
Written by Leah. Updated over a week ago

Who can use Starship?

Is Starship for anyone?
Leah avatar
Written by Leah. Updated over a week ago

How is Starship different?

What makes Starship so special from other HSAs?
Leah avatar
Written by Leah. Updated over a week ago

What exactly is an HSA?

Tell me more about the basics of an HSA
Leah avatar
Written by Leah. Updated over a week ago

What is Starship?

Get to know Starship
Leah avatar
Written by Leah. Updated over a week ago