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How do I access my Starship account?
How do I access my Starship account?

Online, mobile... how do I log in?

Updated over 3 years ago

The Starship mobile app is the best and easiest way to access your Starship HSA funds and manage your account. If you haven’t downloaded the app yet head over to Google Play Store or App Store from your mobile device and search for "Starship HSA." 

Click "Log In" and use the email that you signed up with and your chosen password. If you have forgotten your password just click “Forgot Password” and an email will be sent to you within 60 minutes. This link does expire so be sure to snag it right away.

Once you’ve logged in you’ll be able to view your balance, order your Starship card, contribute funds, and reimburse yourself for any out of pocket expenses.

Do you really need a mobile phone?
Yes, a mobile device is the only way to fully manage your account with Starship.

Can I log in through my computer or tablet browser?

Yes, although it is possible to start enrollment and view your account balance through the web application, Starship is designed to offer our customers access to their money wherever they are. A smartphone app makes this possible. Full website access is coming, but in the meantime, here's what's supported:

Android 8.0 or later

iOS 12.0 or later

ipod touch requires 12.0 or later

Mac OS 11.0 or later

If you have any questions about your Starship account you can chat with our Support Specialists Mon-Sun 6am-6pm PST right from the app.

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