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Why can't I set up Round-ups?
Why can't I set up Round-ups?
Updated over a week ago

There are several reasons why you may not be able to set up Round-ups:

  1. if your bank doesn't allow third party to access

  2. some banks do not allow Balance Checks to Plaid which is where we get this information from

  3. no bank linked

  4. account frozen/locked

  5. linked account is a savings account not a checking account

If you're not sure why this feature is not working for you, please chat with us! We're here Monday-Friday 6am-6pm PST and will be happy to assist.

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