On the web:

1. On your home screen, click Accounts in the menu bar, then select Overview.

2. Click Payment cards in the right-hand menu.

3. Click Request replacement.

4. Confirm your mailing address is correct, then click Submit.

In the mobile app:

1. On your home screen, scroll down to Quick links, then tap Payment cards.

2. Tap + Request a card.

3. Confirm your mailing address is correct, then tap Submit.