As a Starship VISA cardholder, you’re covered by VISA’s Zero Liability policy to any purchases made in store, over the telephone, and online. As a cardholder, you will not be held responsible for unauthorized transactions if: You have used reasonable care in protecting your card from loss or theft; and You promptly reported loss or theft to your financial institution.

If you notice something fishy with your Starship account, please contact support immediately at, or directly in the app's Profile section by tapping on Support.

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