As a Starship VISA cardholder, you’re covered by VISA’s Zero Liability policy to any purchases made in store, over the telephone, and online. As a cardholder, you will not be held responsible for unauthorized transactions if: You have used reasonable care in protecting your card from loss or theft; and You promptly reported loss or theft to your financial institution.

If you notice something fishy with your Starship account, please contact support immediately at support@starshiphsa.com, or directly in the app's Profile section by tapping on Support.