As a Starship VISA cardholder, you’re covered by VISA’s Zero Liability policy to any purchases made in store, over the telephone, and online. As a cardholder, you will not be held responsible for unauthorized transactions if: You have used reasonable care in protecting your card from loss or theft; and You promptly reported loss or theft to your financial institution.

If you notice something fishy with your Starship account, please contact support immediately at support@starshiphsa.com, or through the support widget in the lower right corner of your website, or from the app with chat bubble in the upper left corner.

Did this answer your question?