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Account Management
Navigating and managing your Starship account
17 articles
How do I manage beneficiaries on my account?beneficiary
What do I do about excess contributions?excess contribution, over-contribution, over-contribute, tax forms
When you didn’t mean to use your Starship card for a purchase
Sign in codelog in, verify email, new device, sign in, multi-factor authentication
Where can I find my account and routing number?acct #, routing #, manage my account, direct deposit
What do I need to know about HSA fees?fees
Change my linked bank accountchange bank, connect a new bank account
Change or cancel automatic depositsmanage my deposits, auto-contributions, cancel deposit
Want to close your account? Read this first!Closing Account; Reasons to Keep Your Account Open, deactivate account
Close or Cancel My Accountclose or cancel account, deactivate account, deactivate
When are my deposits available to use?When are contributions or deposits available in my account?
Does Starship offer bill pay?Bill pay and other awesome features
Does Starship offer checks?Actual paper checks
How do I send in my receipts? Is there a form?Do I need to save my receipts?
How do I file for reimbursement for claims paid without using my card?Reimbursements, pay myself back, transfer money to my checking account
How can I update my personal account information?Updating password, username, email, or address
How can I increase my annual contributions?Increase contributions